What the assessment measures, what the report gives you, what each path costs, and the question everyone asks but nobody types into a contact form.
An operations diagnostic. You answer questions about how your business actually runs, the system scores it across ten dimensions, and you get a written report telling you what is wrong, why it is happening, what it is costing you, and what to fix first.
Businesses somewhere between about ten and sixty people that grew faster than their processes did. Agencies, studios, professional services, anyone delivering client work through a team.
The signals are familiar: work lives in one person's head, nobody is quite sure who owns what, projects wait on approvals that go nowhere, and the founder is still the fastest way to get an answer.
It is not built for solo operators, and it is not built for organisations with a full operations function already in place.
About twenty-five minutes if you answer properly. It is sixteen steps, and several questions ask for numbers rather than ratings.
You can save and come back. Your answers are kept in your browser as you go.
The questions asking for numbers are the ones that change the report. Ratings alone produce a score. Numbers produce arithmetic: how much of your week is waiting, how much capacity rework is eating, what the friction costs you in a year.
No, and you should not. Estimates are fine throughout, and a guess you are unsure about is worth more to the report than a blank.
It helps to have a rough sense of your team size, how long your main process takes from start to finish, and how many hours of actual work sit inside that time. If you do not know, say so and the report will tell you which findings it had to do without.
The assessment and your report are free, and you keep the report whether or not you buy anything. There is no card and no call to book first.
The whole report is free and nothing is held back: your score, your figures, your dimension breakdown, your three priority problems, what the friction is costing you, the risk register and your 90-day roadmap.
What the $99 buys is the toolkit, which is a different thing from the report. The report tells you what to do. The toolkit is twelve advisors that sit with you while you do it.
A score out of 100 and a band. A breakdown across ten operational dimensions, each one read against the evidence you gave rather than just rated.
Then the parts that make it worth reading:
Process Clarity, Documentation and Knowledge, Ownership and Accountability, Workflow Efficiency, Systems and Technology, Automation Maturity, Communication and Handoffs, Project and Work Management, Measurement and Visibility, and Scalability and Resilience.
They are not weighted equally. Documentation and Knowledge carries the most weight, because almost every other weakness is partly downstream of it.
Arithmetic on your answers. The scores, the flow efficiency, the rework hours, the key person risk and the cost of friction are all calculated, they are checkable, and no AI model produces or adjusts them.
The written analysis around those numbers is AI-assisted. The report labels which is which, and anything marked inferred or estimated is interpretation rather than a finding.
How much you actually told us. Skip the numeric questions and the rating drops, because the report is working from ratings alone.
At the end you get a list of exactly what you skipped and what each omission cost, so you can decide whether to go back. Nothing is compulsory.
They are estimates, deliberately conservative, built from the hours and rates you gave. The report shows its working for every figure and states what it rests on.
They are not an accounting calculation and they are only as good as your inputs. Treat the low end as a floor rather than the high end as a target.
Partly, yes, and you should know which part. You can describe your business to any AI tool and get a sensible-sounding operations plan back.
What you cannot get is a second opinion on the description. The scores are arithmetic on a structured instrument, and a chat window has nothing to check your answers against, including each other. It will never tell you that you described the team as eager and also said nobody has capacity.
And an AI tool agrees with you. Ask it whether to finally fix your project management tool and it will help you fix your project management tool. It does not know you already tried that, that the team reverted to WhatsApp, and that the tool was never the problem. This assessment asks what you already tried before it recommends anything, and it will not propose something from that list without saying what would be different this time.
No. It is twelve AI advisors, each one a different operations discipline, and each one arrives already loaded with your figures, your three problems, the process you mapped and what you have already tried.
The value is not the prompt, it is the judgement built into it: rules that stop an advisor recommending automation for a process that is not documented, or proposing something you already tried without naming why it failed last time. You would not know to ask for those, which is rather the point.
They run inside the AI tool you already pay for, Claude or ChatGPT. No new subscription.
Nine advisors cover the ten scores, because two of them handle a pair each. The Workflow Designer covers both Workflow Efficiency and Communication and Handoffs. The Project Management Architect covers both Systems and Technology and Project and Work Management.
Three more sit above the scores entirely: one that reads your whole diagnosis and tells you what to do first, one built out of what you already tried and why it stopped working, and one you come back to in eight weeks to check whether the fix actually held. None of those three can be captured by a rating out of a hundred.
Three, and they differ on one thing: how much of the work we do.
The $99 comes off whichever path you upgrade to afterwards.
Because the honest answer depends on how many processes need rebuilding, how many systems are involved, and how much of the rollout you want carried. Quoting a fixed number before knowing any of that would mean padding it or renegotiating later.
The floor exists so nobody spends time on a conversation that was never going to work for either side.
Done-for-You runs two engagements at a time. That is deliberate rather than a limitation: the most common reason operational change fails is that nobody was protected from client work long enough to hold it in place, and that applies on our side too.
If both slots are full you go on a waitlist with a date.
Every path states its own boundary on the card, before you pay rather than after.
Across all of them: no technical automation, integrations or API work, which are scoped separately or referred to a specialist. And no legal, tax, HR compliance, employment or cybersecurity advice at any price. Where a task touches those, we do the operational part and tell you plainly which bit needs a qualified professional.
No, and we will not recommend buying a new tool when the one you already pay for could do the job. Most tool problems are process problems wearing a tool costume, and a migration usually reproduces the same confusion in a new interface within ninety days.
It is used to produce your report and nothing else. It is not sold, and it is not used to train anyone's model.
You can ask for it to be deleted at any time by emailing assessments@mayimops.com. The privacy notice has the detail.
Say so. It rests on self-reported answers gathered in one sitting, and nobody has visited your business or verified anything in it. It is a strong hypothesis to pressure-test, not an audit.
The contradictions section exists precisely because self-reporting is unreliable, and the most useful conversations usually start with a client disagreeing with one of the findings.
Nanret (Nana) Daspan. Years spent managing projects, teams, clients and the messy moving parts behind growing businesses. The assessment asks what she would ask you on a call, and the report says what she would tell you afterwards, including the uncomfortable parts. There is more on the home page.
assessments@mayimops.com. Real replies, from a person.
The assessment is free, takes about twenty-five minutes, and you keep the report whether or not you buy anything. If it tells you nothing you did not already know, you have lost twenty-five minutes.
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